Importance of Dealer Service and Maintenance

Whether your vehicle is brand new and only needs general maintenance or it’s several years old and in need of repair, your options of where to take it for service are endless. From franchise quick service shops to independent garages to backyard mechanics, it can be difficult to decide the best place to go.

There are many advantages to taking your vehicle to the dealership for both maintenance and repairs. At the dealership, their service technicians and mechanics receive specialty training specific to the vehicle manufacturer on an ongoing basis to keep up to date with all of the latest technologies. At a general service garage, the mechanics work with all kinds of makes and models, so it’s unlikely that they have time to learn everything about your specific vehicle.

The dealership will also use only original manufacturer’s parts, which are guaranteed to work with your car. You won’t be receiving used parts or cheaply made parts that may break again quickly.

Dealerships also tend to put more focus on customer service, having coffee, reading materials and a television in the waiting room and offering a shuttle service to help you get home or to work.

At Highland GM, their trained technicians and mechanics are experts when it comes to GM vehicles. Only GM-approved parts are used for service and repairs. The service department will also notify you when your vehicle is scheduled for maintenance, giving you one less thing to worry about. All of their work is guaranteed, giving you peace of mind when you hit the road.

To make an appointment, call Highland GM’s service department at 1-866-980-8037 or for more information and to view current service specials, visit

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